75 percent cpu throttled pro 2 surfsce8/31/2023 ![]() All are running the same image via deployed via SCCM and all are running the last firmware / driver package from MS Update : I have access to different Surface devices. When you connect the simple MS changer to the surface, this Prochot does not occur. I bet that in same cases its stays on, causing our slow Process issue. When running HWiNFO you can see the processor enter Prochot for a few seconds every time the MS Dock is connected. ( device stays in ProcHot, this one does not make sens logical as it should give the same result as disconnecting the AC from the Ms dock) Disconnect the Mag dock cable from the dock to the Surface.Shutdown wait a few min power back up) Prochot stays.Install a firmware / driver updates ( the latest April 2019 updates do not resolve the issue ).Run Hwinfo64, the act of starting Hwinfo64 sometimes seems to jolt the CPU back in normal state.Surface device goes from AC to batter back to AC. ![]() Disconnected AC power from MS dock re-connected.Getting a device back to working properly can be achieved by using different methods, but not consistently. The devices have a tendency to stay stuck in this state when they transition from Power states, Sleep on Battery to Ac power, using a Balanced energy profile. Running HWinfo shows the Cpu in Prochot state, but no other sensors indicates any over heating conditions. Our users are reporting cases where the devices are very slow. If BD PROCHOT is giving you a headache right now, though, ThrottleStop might be the only way to keep your Surface out of the computing stone age (for now).We have a fleet of about 200 Surface Pro 6 devices. The firmware fix for throttling on the Surface is likely not far out now that Microsoft has acknowledged it. For some users, this might be the latest in a string of frustrating issues. Surface devices have had issues with batteries draining, overheating power cords, and flickering displays. At one point, Consumer Reports stopped recommending the devices because so many users had trouble with them. While Surface devices are generally well-liked among reviewers and definitely have a fanbase, the line is no stranger to trouble. TechRepublic notes that the third-party utility ThrottleStop, which intercepts the BD PROCHOT command, is helping users affected by the issue, and that if the computer is actually in danger of overheating, it’ll simply shut down. “We are quickly working to address via a firmware update.” “We are aware of some customers reporting a scenario with where CPU speeds are slowed,” Microsoft told TechRepublic via a spokesperson. A recent Surface firmware update seems to have caused a spike on Microsoft’s products in particular. This flag isn’t just on Surface products motherboards and systems from companies like MSI and EVGA have seen cases, too, but not to this scale. With this current glitch, BD PROCHOT is activating even when CPU temperatures are low, and then it’s staying activated. A variety of components can trigger the flag. That’s short for “bi-directional processor hot.” The flag can trigger processor throttling to help the system maintain a safe operating temperature. Microsoft has acknowledged a throttling problem happening on its Surface products that seems to persist across reboots.Įagle-eyed sleuths on Reddit have narrowed the problem down to an Intel CPU flag, BD PROCHOT. Owners of Microsoft’s Surface Books and Surface Pro products don’t have to remember back that far, though, because they’re seeing it right now. I remember when one of my friends got a 400MHz CPU just over 20 years ago.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |